Frequently Asked Questions
Everything you need to know about our handcrafted estate products and ordering process.
How should I store my ENZO Organic Extra Virgin Olive Oil?
To maintain peak freshness and flavor, store your olive oil in a cool, dark place away from direct sunlight and heat sources like the stovetop. Ensure the cap is tightly sealed after each use.
Do you offer international shipping?
Currently, we ship our products within the United States and Canada. Shipping rates and delivery times vary based on the destination and selected shipping method at checkout.
Are your products gluten-free and vegan-friendly?
Most of our estate-grown products, including our olive oils, balsamic vinegars, and many of our nut products, are naturally gluten-free and vegan. Please check individual product labels for specific dietary information.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an error with your shipment, please contact us within 7 days for a replacement or refund.
Can I include a personalized gift message with my order?
Yes, we offer the option to include a custom gift message during the checkout process. We also offer curated gift boxes perfect for any occasion, which do not include pricing on the packing slip.
How do I track my order once it has shipped?
Once your order is processed and shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.